How to Create a More Inclusive Remote Workforce: Boost Productivity and Prioritize Inclusivity

• 09 Aug, 2023
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How to Create a More Inclusive Remote Workforce

Remote work has become a permanent fixture in the way many people approach their jobs. With the latest data showing that 16% of employed adults in the UK are working remotely full-time and four in ten working from home part-time, it's clear that remote work is here to stay. However, many companies have yet to incorporate effective guidelines around remote and hybrid work, which can have a negative impact on a business' culture, productivity, and bottom line.

The good news is that creating a more inclusive and equitable digital workplace for remote workers doesn't require a complete overhaul of your organization. By implementing a few simple tips and strategies, you can improve processes for your remote team and foster an environment that prioritizes inclusivity and productivity.

Choose Tools That Increase Productivity

Video meetings can be challenging, especially when trying to brainstorm with a large group. Introverted employees may feel self-conscious about speaking up, and finding a time that works for everyone can be difficult. Additionally, dealing with colleagues who try to take credit for others' ideas can be frustrating. To address these issues, consider using digital whiteboards. These tools allow for asynchronous collaboration, replicating the feeling of being in a conference room and enabling anyone to contribute ideas without the pressure of speaking up. Another option is collaborative docs, which are easily shared and distributed for projects that don't require visualization.

Minimize Time Spent in Meetings

Deep-focus work is essential, and carving out dedicated time for it is crucial. Shopify recently implemented a 'no meetings' policy, encouraging employees to cancel all recurring meetings to free up time for focused work. The company reported that this decision has been transformational. To emulate this success, companies should encourage asynchronous communication and empower teams to work when they are most effective. This approach is particularly important for companies with employees in different time zones. By using voice notes, which provide added context and nuance, you can reduce the need for unnecessary meetings.

Prioritize Public Channels Over Direct Messages

Transparency is key to the success of any business and plays a crucial role in maximizing productivity. By prioritizing public channels over direct messages, everyone can learn and gain a better understanding of how different individuals and teams work. Moreover, this approach increases workers' trust in their managers, resulting in higher engagement. Research shows that 50% of workers who trust their leadership are engaged at work, compared to only 8% among those who don't. Similarly, 69% of people who strongly agree that their leaders inspire a sense of optimism are engaged, compared to just 1% of respondents who don't.

Clarify Priorities for Teams and Individuals

Productivity is not just about checking off items on a to-do list; teams need to understand which tasks take priority. This responsibility falls on leadership. A recent study found that managers account for 70% of the variance in employee engagement, yet globally, only 15% of employees are engaged. Leaders must do a better job of coaching their direct reports and providing regular feedback. In addition to improving your company's employee feedback process, eliminating information silos and consolidating work in one platform can help keep teams aligned. And if something isn't working, be open to change. Objectives and Key Results (OKRs) are meant to be dynamic.

Invest in Your Company Culture

If your company has a hybrid or remote work arrangement, it is essential to make time for everyone to come together. Consider scheduling a weekly or bi-weekly all-hands meeting to keep everyone updated on company happenings and to introduce new hires. Additionally, arrange off-sites or on-sites semi-regularly to facilitate close collaboration on strategic projects and celebrate achievements. And don't forget to keep your company culture in mind when hiring. Fostering a culture of belonging, connection, and communication is crucial, especially for leaders. By intentionally nurturing such a culture, you can set your organization apart.

All too often, we focus solely on individual employees, when in reality, the effectiveness of whole teams working together is what truly matters. Establishing processes for remote teams to collaborate has never been more important. By prioritizing inclusivity and productivity, you can enhance your company's culture, boost overall productivity, and provide your remote and hybrid workforce with the tools they need to excel in their roles.

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